ÇELEBI, E. Public relations in public institutions: A research on the effectiveness of communication process. Journal of Human Sciences, [S. l.], v. 17, n. 3, p. 768–779, 2020. DOI: 10.14687/jhs.v17i2.5970. Disponível em: https://www.j-humansciences.com/ojs/index.php/IJHS/article/view/5970. Acesso em: 21 may. 2024.