İLBAY, B.; AKOĞLAN KOZAK, M. The effect of Human Sigma Model on service orientation in hotel enterprises: Otel işletmelerinde İnsani Sigma Modeli’nin hizmet odaklılığa etkisi. Journal of Human Sciences, [S. l.], v. 17, n. 1, p. 217–245, 2020. DOI: 10.14687/jhs.v17i1.5901. Disponível em: https://www.j-humansciences.com/ojs/index.php/IJHS/article/view/5901. Acesso em: 9 may. 2024.