Güzel, D., & Aykol, S. (2017). Total quality management and its applications: Example of Kalekim<p>Toplam kalite yönetimi ve uygulamaları: Kalekim örneği. Journal of Human Sciences, 14(2), 1105–1116. Retrieved from https://www.j-humansciences.com/ojs/index.php/IJHS/article/view/4528