The effects of socio-demographic factors and work-life balance on employees’ emotional exhaustion

Authors

  • Türker Tuğsal Beykent University

Keywords:

Work-life balance, emotional exhaustion, socio-demographic factors, hierarchical regression, ANOVA

Abstract

The object of the research is observing the effects of socio-demographic factors and work-life balance on employees’ emotional exhaustion. The sample of the research consists of 261 participants in retailing, education, service, industry and logistics sectors. In line with the theoretical background, proper methods that are hierarchical regression analysis and analysis of variance (ANOVA) are implemented. The contribution of the research to the existing literature is exploring the relationship between socio-demographic factors, work-life balance and burnout by carrying out the implementation in organizations. Findings of the research demonstrate that the predictor with the highest effect on emotional exhaustion is the variable named taking time for oneself. The predictor with the lowest effect is variable named life is just working. Briefly we can say, it could be argued that emotional exhaustion declines by .398 units should taking time for oneself increases 1 unit. Emotional exhaustion decreases by .223 units whether work-life accordance is changed by 1 unit. Emotional exhaustion drops .196 units should life is just working increases 1 unit. By contrast, when you change neglecting life 1 unit, emotional exhaustion decreases by .202 units. Should carrying work to home changes 1 unit, emotional exhaustion increases by .313 units. To sum up, regarding to marital status, monthly total income and sector; there are significant differences between the groups in the levels of emotional exhaustion of employees. It appears that there is no significant difference between other groups.

Downloads

Download data is not yet available.

Metrics

Metrics Loading ...

Author Biography

Türker Tuğsal, Beykent University

Research Assistant, Beykent University, School of Applied Sciences, Department of Financial Markets and Portfolio Management

References

Adriaenssens, J., De Gucht, V., & Maes, S. (2015). Determinants and prevalence of burnout in emergency nurses: A systematic review of 25 years of research. International Journal of Nursing Studies, 52(2), 649-661.

Altay, B., Gönener, D., & Demirkıran, C. (2010). Bir üniversite hastanesinde çalışan hemşirelerin tükenmişlik düzeyleri ve aile desteğinin etkisi. Fırat Tıp Dergisi, 15(1), 010-016.

Anila, K. P., & Krishnaveni, V. (2016). Influence of family environment and work environment on work life balance among women employees. International Journal of Management Research and Reviews, 6(3), 341-347.

Apaydın, Ç. (2011). Öğretim Üyelerinin İşe Bağımlılık Düzeyi İle İş-Yaşam Dengesi ve İş-Aile Yaşam Dengesi Arasındaki İlişki. Ankara Üniversitesi, Eğitim Bilimleri Enstitüsü, Eğitim Yönetimi ve Politikası Anabilim Dalı, Yayınlanmamış Doktora Tezi.

Avanzi, L., Schuh, S. C., Fraccaroli, F., & van Dick, R. (2015). Why does organizational identification relate to reduced employee burnout? The mediating influence of social support and collective efficacy. Work & Stress, 29(1), 1-10. View Article: DOI: https://doi.org/10.3389/fpsyg.2016.01519

Barrett, J. L., Mazerolle, S. M., & Eason, C. M. (2016). Exploring Senior Level Athletic Training Students' Perceptions on Burnout and Work-Life Balance. Athletic Training Education Journal, 11(2), 110-118.

Beauregard, T. A., & Henry, L. C. (2009). Making the link between work-life balance practices and organizational performance. Human resource management review, 19(1), 9-22. View Article: DOI: http://dx.doi.org/10.1016/j.hrmr.2008.09.001

Budak, G., & Sürgevil, O. (2005). Tükenmişlik ve tükenmişliği etkileyen örgütsel faktörlerin analizine ilişkin akademik personel üzerinde bir uygulama. DE Üİİ BF Dergisi, 20(2), 95-108.

Chiang, F. F., Birtch, T. A., & Kwan, H. K. (2010). The moderating roles of job control and work-life balance practices on employee stress in the hotel and catering industry. International Journal of Hospitality Management, 29(1), 25-32. View Article: DOI: http://dx.doi.org/10.1016/j.ijhm.2009.04.005

Chimote, N. K., & Srivastava, V. N. (2013). Work-life balance benefits: From the perspective of organizations and employees. IUP Journal of Management Research, 12(1), 62-73.

Clark, S. C. (2000). Work/family border theory: A new theory of work/family balance. Human relations, 53(6), 747-770.

Constable, J. F., & Russell, D. W. (1986). The effect of social support and the work environment upon burnout among nurses. Journal of human stress, 12(1), 20-26.

Cordes, C. L., & Dougherty, T. W. (1993). A review and an integration of research on job burn-out. Academy of management review, 18(4), 621-656.

Crooker, K. J., Smith, F. L., & Tabak, F. (2002). Creating work-life balance: A model of pluralism across life domains. Human Resource Development Review, 1(4), 387-419. View Article: DOI: http://dx.doi.org/10.1177/1534484302238434

Dex, S., & Bond, S. (2005). Measuring work-life balance and its covariates. Work, Employment & Society, 19(3), 627-637. View Article: DOI: http://dx.doi.org/10.1177/0950017005055676

Dillon, J. F., & Tanner, G. R. (1995). Dimensions of career burnout among educators. Journalism & Mass Communication Educator, 50(2), 4.

Ergin, C. (1992). Doktor ve hemşirelerde tükenmişlik ve Maslach tükenmişlik ölçeğinin uyar-lanması. VII. Ulusal psikoloji kongresi bilimsel çalışmaları, 22, 25.

Etzion, D. (1984). Moderating effect of social support on the stress–burnout relationship. Journal of applied psychology, 69(4), 615. View Article: DOI: http://dx.doi.org/10.1037/0021-9010.69.4.615

Field, A. (2013). Discovering Statistics Using IBM SPSS Statistics 4th Ed. Sage Publications. London.

Friedman, S. D., Christensen, P., & DeGroot, J. (1998). Work and life: The end of the zero-sum game. Harvard business review, 76, 119-130.

Guest, D. E. (2002). Perspectives on the study of work-life balance. Social Science Information, 41(2), 255-279.

Gülalp, B., Karcıoğlu, O., Sarı, A., & Köseoğlu, Z. (2008). Burnout: need help?. Journal of occupational medicine and toxicology, 3(1), 1. View Article: DOI: http://dx.doi.org/10.1186/1745-6673-3-32

Ifeagwazi, F. C. M. (2006). The influence of marital status on self-report of symptoms of psychological burnout among nurses. OMEGA-Journal of Death and Dying, 52(4), 359-373.

İslamoğlu, A. H., Alnıaçık, Ü. (2014). Sosyal Bilimlerde Araştırma Yöntemleri. Beta Yayınları, İstanbul.

Jackson, R. A. (1993). An Analysis of Burnout among School of Pharmacy Faculty. American Journal of Pharmaceutical Education, 57(1), 9-17.

Karabacak, G. (2013). İş-aile çatışmasının iş ve yaşam doyumuna etkilerinin iş stresi ve algılanan sosyal destek açısından otel personeli üzerinde incelenmesi. Doktora Tezi

Keeton, K., Fenner, D. E., Johnson, T. R., & Hayward, R. A. (2007). Predictors of physician career satisfaction, work–life balance, and burnout. Obstetrics & Gynecology, 109(4), 949-955. View Article: DOI: http://dx.doi.org/10.1097/01.AOG.0000258299.45979.37

Khezerlou, E. (2013). Teacher self-efficacy as a predictor of job burnout among Iranian and Turkish EFL teachers. Procedia-Social and Behavioral Sciences, 70, 1186-1194. View Article: DOI: http://dx.doi.org/10.1016/j.sbspro.2013.01.175

Kutsal, D., & Bilge, F. (2012). Lise öğrencilerinin tükenmişlik ve sosyal destek düzeyleri. Eğitim ve Bilim, 37(164), 283-297.

Li, L., Ruan, H., & Yuan, W. J. (2015). The relationship between social support and burnout among ICU nurses in Shanghai: A cross-sectional study. Chinese Nursing Research, 2(2), 45-50. View Article: DOI: http://dx.doi.org/10.1016/j.cnre.2015.04.003

MacInnes, J. (2006). Work–life balance in Europe: A response to the baby bust or reward for the baby boomers? European Societies, 8(2), 223-249. View Article: DOI: http://dx.doi.org/10.1080/14616690600644988

Maslach, C., & Jackson, S. E. (1981). The measurement of experienced burnout. Journal of organizational behavior, 2(2), 99-113.

Maslach, C., & Jackson, S. E. (1986). MBI: Maslach Burnout Inventory; manual research edi-tion. University of California, Palo Alto, CA.

Maslach, C., Schaufeli, W. B., & Leiter, M. P. (2001). Job burnout. Annual review of psychology, 52(1), 397-422. View Article: DOI: http://dx.doi.org/10.1146/annurev.psych.52.1.397

Maxwell, G. A., & McDougall, M. (2004). Work–life balance: Exploring the connections between levels of influence in the UK public sector. Public Management Review, 6(3), 377-393. View Article: DOI: http://dx.doi.org/10.1080/1471903042000256547

Moeller, C., & Chung-Yan, G. A. (2013). Effects of social support on professors' work stress. International Journal of Educational Management, 27(3), 188-202.

View Article: DOI: http://dx.doi.org/10.1108/09513541311306431

Noon, M., Blyton, P. (2007). The Realities of Work. 3rd Ed. Palgrave Macmillan. New York

Noor, N. M. (2003). Work-and family-related variables, work–family conflict and women's well-being: Some observations. Community, Work & Family, 6(3), 297-319. View Article: DOI: http://dx.doi.org/10.1080/1366880032000143474

Norlund, S., Reuterwall, C., Höög, J., Lindahl, B., Janlert, U., & Birgander, L. S. (2010). Burnout, working conditions and gender-results from the northern Sweden MONICA Study. BMC Public Health, 10(1), 1.

Novara, C., Garro, M., & Rienzo, G. D. (2015). Coping Styles and Social Support in Emergency Workers: Family as a Resource. Romanian Journal for Multidimensional Education/Revista Romaneasca pentru Educatie Multidimensionala, 6(1).

Otacıoğlu, S. G. (2008). Müzik öğretmenlerinde tükenmişlik sendromu ve etkileyen faktörler. İnönü Üniversitesi Eğitim Fakültesi Dergisi, 9(15).

Padmasiri, M. K. D., & Mahalekamge, W. G. S. (2016). Impact of Demographical Factors on Work Life Balance Among Academic Staff of University of Kelaniya, Sri Lanka. Journal of Education and Vocational Research, 7(1), 54-59.

Panisoara, G., & Serban, M. (2013). Marital status and work-life balance. Procedia-Social and Behavioral Sciences, 78, 21-25. View Article: DOI: http://dx.doi.org/10.1016/j.sbspro.2013.04.243

Pichler, F. (2009). Determinants of work-life balance: Shortcomings in the contemporary measurement of WLB in large-scale surveys. Social Indicators Research, 92(3), 449-469. View Article: DOI: http://dx.doi.org/10.1007/s11205-008-9297-5

Purvanova, R. K., & Muros, J. P. (2010). Gender differences in burnout: A meta-analysis. Journal of Vocational Behavior, 77(2), 168-185. View Article: DOI: http://dx.doi.org/10.1016/j.jvb.2010.04.006

Ross, R. R., Altmaier, E. M., & Russell, D. W. (1989). Job stress, social support, and burnout among counseling center staff. Journal of counseling psychology, 36(4), 464. View Article: DOI: http://dx.doi.org/10.1037/0022-0167.36.4.464

Schaufeli, W., & Enzmann, D. (1998). The burnout companion to study and practice: A critical analysis. CRC press.

Shirom, A. (1989). Burnout in work organizations. Cooper, Cary L. (Ed); Robertson, Ivan T. (Ed). (1989). International review of industrial and organizational psychology 1989 , (pp. 25-48). Oxford, England: John Wiley & Sons, ix, 411 pp.

Smithson, J., & Stokoe, E. H. (2005). Discourses of work–life balance: negotiating ‘gender-blind’terms in organizations. Gender, Work & Organization, 12(2), 147-168.

Şencan, H. (2007). Sosyal ve Davranışsal Bilimlerde Bilimsel Araştırma. Seçkin Yayıncılık. İstanbul.

Umene-Nakano, W., Kato, T. A., Kikuchi, S., Tateno, M., Fujisawa, D., Hoshuyama, T., & Nakamura, J. (2013). Nationwide survey of work environment, work-life balance and burnout among psychiatrists in Japan. PloS one, 8(2), e55189.

Yıldırım, I. (2008). Relationships between burnout, sources of social support and sociodemographic variables. Social Behavior and Personality: an international journal, 36(5), 603-616.

Downloads

Published

2017-03-24

How to Cite

Tuğsal, T. (2017). The effects of socio-demographic factors and work-life balance on employees’ emotional exhaustion. Journal of Human Sciences, 14(1), 653–665. Retrieved from https://www.j-humansciences.com/ojs/index.php/IJHS/article/view/4383

Issue

Section

Business Administration