The relationship of emotional ıntelligence and ınstitutional culture with organizational cynicism Duygusal zekâ ve kurum kültürü algısının örgütsel sinizmle ilişkisi

In this study, Turkey organizational cynicism relationship of emotional intelligence and corporate culture perceptions of personnel working in research centers attached to the Ministry of Education was examined. This research is designed according to one of the quantitative research approaches. In this study, the research group in the 2016-2017 academic year guidance research centers in various cities in Turkey tasks that constitute 364 staff. Personal Information Form, Corporate Culture Scale, Emotional Intelligence Scale and Organizational Cynicism Scale were used to collect the research data. In order to analyze the data, Pearson Moment Correlation Coefficient and hierarchical regression analysis were used to analyze the data. As a result of the analysis of the research data, it has been found that there is a relationship between corporate culture and emotional intelligence and organizational cynicism. The results were discussed in the context of literature and some suggestions were made according to the results.

(Extended English summary is at the end of this document)

Introduction
In recent years, corporate culture and emotionel intelligence have come tothe fore in the are oforganizational cynicism.In terms of the effectiveness and continuity of organizational structures, ıt is necessary for individuals to be able to evaluate and interpret the feelings of themselves and other individuals and to use the behaviors and ideas resulting from this as weell as to provide employees with a creative corporate culture.In terms of managing and directing corporate activities, both employees should have high levels of emotional intelligence and they need to gain corporate culture.
Organizational cynicism is becoming important because of the negative situations that employees are exposed to in organization, causing negative emotions and behaviors.The importance of emotional intelligence and corporate culture in businesses and corporate management points is increasing today.
It is seen that it is an undesireble situation fort he employees to be accepted as a machine in the institutions that try to achieve certain purposes such as machinery only.In institutions, only the importance of efficiency and the desire to achieve the goals may push employees to feed negative feelings towards the institutions (Yetim and Ceylan, 2011).
Organizational cynicism is expressed by the employees as to have doubts about their institutions and to evaluate their institutions as unreliable and also to display negative feelings and behaviors towards the institution such as belief and emotion development (Etken, 2015).
In organizations in onder to prevent organizational cynicism or to decrease it is effects at least contributes to the reduce the wish of the leaving job, job dissatisfortion, low of performance, exhoustion, insecurity (Görmen, 2017).
When we exwmine the books and aticles, it shows that the level of organizational cynicism lows the emotional intelligence to the lower degrees.The importance of the emotional intelligence increases in this context.When studies are made exeming the relationship petwea emotional intellgence and organizational cynicism (Ayana ve Pelit, 2016).
In modern day word, from the view of the people in state insitutions and organizations also in private sector it is sufficiat the high of level of cogritive intelligence.It is shown that in ardeto be the intended success to the dejirable level and guality also in order to reach the intended goals people should have both cogritive intelligence and emotional intelligence (Doğan and Demirel, 2007).Also, emotional intelligence makes it easy to the large extent to the wakers and mangers and it is important both for personal and Organizational goining success (Cooper and Sawaf, 1996).
The ones with higher emotional intelligeence are more likely to be successfull than the ones with lewer emotional intelligence.There fore, it is seen that institutions need staff with higher emotional, intelligence, who has capability and ability to answer changing customer requirements, tastes and claims (Doğan and Demirel, 2007).
Emotional intelligence is not defined as menager and employees supressing their emotions and felings or completly being under influence of their emotions and feelings in their opinio, suggestion, ideas and decision making phose; but it is defined as interpreting evaluating people's emotion, by facing their emotions and feelings to reach effective results (Goleman, 2000).
It is stated that in building corparate culture for employees and loyalty and trust to the institution their perception of Organizational cynicism have crucial role.When the researches are examired, it is seen that studies are done which examine the relation between corporate culture and organizational cyncism (Erdoğan, 2015).
The abstract reality of he instution, which is formed by every institution within the rules, contribute the at mosphere of institution, is named as corparate culture fields like working styles, celebrations rewords penalty, ceremonies and hierarchy take place wşthin corporate culture.İnstitutions have also properties end attributes that compose society originality like as aims, principles, values, perpective on business life.All this beaet, that compose corporate culture, include all the philosphy and the rules.
The corporate culture is not only on organization that deals with the employees in the institution, but also consists of may interretated factors.It is a phenomenon considered will be effective in increasing motivation and morale in the organization.Justice affecting the performance of the employees in the institution, institutional commitment, citizenship and corparate culture affects Organizational cynicism to a great extent.
In addition, it is thought that all levels of emotional interligence affects the levels of Organizational cynicism in employees.In addition, it is thought that the corparate culture offers different identities to the employees, increases the connection with these idendtities to the Corporation with these indentities to the Corporation and can turn the competitiveness of the organizations in the pozitive way.

Objective
In this study, it was aimed to determine the relationship between the perception of emotional intelligence and corporate culture and the levels of organizational cynicism in the guidance research centers.

Method
In total 364 staff composed of 189 counselors serving in guidance research centres situated various provinces in Turkey in 2016-2017 academic year; and 173 graduates people in social edication, philosophy and socialoghy and lastly 2 psychology graduates constitute the research group of this study.Personal ınformation form Orgazitional Culture Scale, Emotional İntelligence Scale and Organizational Cynicism Scale were used to collect research data.Fort he analysis of data, parametric methods in benefited from pearson product moment correlation coefficient technique and hierachical regression analysis.This research was designed in accordance with the screaning model which is one of the quantitative research approaches.

Findings
As a result of analysis of research data, it understood that there is a relationship between corporate culture and emonational intelligence with organization cynicism and it is concluded that socialization and emotional intelligence whch are sub-dimensions of the corporate culture, significantly reduce Organizational cynicism.Results are discussed in the context of literatüre and according to the obtauned results some suggestions have been made.

Discussion and Conclusion
In the study, it was found that there was a negative correlation between organizational cynicism and emotional intelligence level.There is not much research between organizational cynicism and emotional intelligence.Ayana and Pelit (2016), in their research, found a significant negative correlation between organizational cynicism and emotional intelligence level.
When the relationship between organizational cynicism and corporate culture was examined, a negative correlation was found between the organizational cynicism perceptions of the participants and the sub-dimensions of corporate culture in terms of socialization and solidarity.In similar studies in the literature, it was found that there is a negative correlation between organizational cynicism and corporate culture (Görmen, 2012).
Emotional intelligence has been found to contribute significantly to organizational cynicism.Similar results have been found in similar studies in the literature (Arslan and Özata, 2008;Ayana and Pelit 2016).